Returns & Exchanges

At TENŌRE, we are committed to ensuring your complete satisfaction with every purchase. If you are not entirely pleased with your order, we offer a seamless 30-day return policy for all unworn and original-condition items.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Carefully pack your items in their original packaging, ensuring all designer tags and security seals remain intact and attached.

• 3.
  Attach Shipping Label

  Download and print the prepaid shipping label provided via email, then securely affix it to the outside of your return parcel.

• 4.
  Drop Off and Track

  Deliver your package to the nearest authorized carrier location and keep your tracking receipt until your refund is processed.